 Azamara Club Cruise Destinations  Celebrity Cruise Destination
Celebrity Cruise Port Departures- Amsterdam, The Netherlands
- Baltimore, Maryland
- Barcelona, Spain
- Bayonne, New Jersey
- Buenos Aires, Argentina
- Charleston, South Carolina
- Civitavecchia (Rome), Italy
- Ft. Lauderdale, Florida
- Harwich, England
- Isla Baltra, Galapagos Islands
- Los Angeles, California
- Miami, Florida
- San Diego, California
- San Francisco, California
- San Juan, Puerto Rico
- Seattle, Washington
- Seward, Alaska
- Valparaiso / Santiago, Santiago,
- Vancouver, British Columbia
- Venice, Italy
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 Celebrity Refelction - Newest Ship Celebrity Silhouette - New Ship Celebrity Xpedition - Galapagos |  | | | | |
Payments and Gratuities - Celebrity Cruises
For your convenience, details regarding payment and gratuities are provided below.  | | |  | For your cruise vacation, your reservation must be paid in full by the final payment date on your reservation. Reservations may not be made on the day of sailing.
Make your cruise payment to your travel agent, Sterling Cruises (CruiseRewards.com) if booked with us or make checks payable to:
Celebrity Cruises Inc.
P.O. Box 025511
Miami, FL 33102-5511
For express mail or courier deliveries, send to:
Celebrity Cruises Inc.
1050 Caribbean Way
Miami, FL 33132
Attn.: Cash Processing Department
Or you can call Celebrity with your credit card if you have your booking number.
1-800-437-3111 1-800-437-3111
Celebrity Cruises Bon Voyage packages can be paid by calling our Special Services Department at 800-242-6374 800-242-6374 or your travel agent to make arrangements. |
| | | Effective August 1, 2010, new reservations will fall under the following cancellation schedule:
| Cruise Length | Days to Departure | Charges Per Person | | 1 - 5 Nights | 60 + | No Charges | | | 59-43 | Deposit Amount | | | 42-29 | 50% of total price (taxes & fees excluded)* | | | 28-15 | 75% of total price (taxes & fees excluded)* | | | 14 or less | No refund except for taxes and fees | | 6 Nights or longer | 75 + | No Charges | | | 74-57 | Deposit Amount | | | 56-29 | 50% of total price (taxes & fees excluded)* | | | 28-15 | 75% of total price (taxes & fees excluded)* | | | 14 or less | No refund except for taxes and fees
| | Cruisetours*** | 75+ | No Charges | | | 74-57 | Deposit Amount | | | 56-29 | 50% of total price (taxes & fees excluded)* | | | 28-15 | 75% of total price (taxes & fees excluded)* | | | 14 or less | No refund except for taxes and fees
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| | | | Cruise Length (contd) | Days to Departure (contd) | Charges Per Person (contd) | Holiday Sailings**:
1- 5 night | 90 + | No Charges | | | 89-64 | Deposit Amount | | | 63-43 | 50% of total price (taxes & fees excluded)* | | | 42-15 | 75% of total price (taxes & fees excluded)* | | | 14 or less | No refund except for taxes and fees | | 6 Nights or longer | 90 + | No Charges | | | 89-64 | Deposit Amount | | | 63-43 | 50% of total price (taxes & fees excluded)* | | | 42-22 | 75% of total price (taxes & fees excluded)* | | | 21 or less | No Charge | | | 69 to 30** | No refund except for taxes and fees |
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* Or deposit amount, whichever is greater.
** Holiday sailings are defined as sailings that occur over Christmas and/or New Year's day.
***Guests who convert their cruisetours to a cruise only booking within 42 days of the start date of the tour segment of the cruisetour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the cruisetour and/or its length. For the specific amount of the charge  click here.
Reservations created prior to August 1, 2010 for all sailings will fall under the following cancellation schedule as follows: |
| | | | Cruise Length | Days to Departure | Charges Per Person
| | 1 - 5 Nights | 60+ | No Charges | | | 59-30 | Deposit Amount | | | 29-8 | 50% of total price (taxes & fees excluded)* | | | 7 or less | No refund except for taxes and fees | | 6 - 9 Nights | 70 + | No charges | | | 69-30 | Deposit amount | | | 29-8 | 50% of total price (taxes & fees excluded)* | | | 7 or less | No refund except for taxes and fees | | 10+ Nights | 70 + | No charges | | | 69-30 | Deposit amount | | | 29-15 | 50% of total price (taxes & fees excluded)* | | | 14 or less | No refund except for taxes and fees | Holiday Sailings:
6-8 nights | 90 + | No charges | | | 89-30 | Deposit Amount | | | 29-15 | 50% of total price (taxes and fees excluded)** | | | 14 or less | No refund except for taxes and fees | | 9+ nights | 90 + | No charges | | | 89-30 | Deposit Amount | | | 29-15 | 50% of total price (taxes and fees excluded)** | | | 14 or less | No refund except for taxes and fees |
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* Or deposit amount, whichever is greater.
** Holiday sailings are defined as sailings that occur over Christmas and/or New Year's day.
The cancellation charge policies above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Celebrity Cruises for further details.
If payment was received via credit card, the refund will be made to that credit card. If payment was received from your travel agent, the refund will be provided back to that travel agent. |
| | | | All Celebrity ships operate on a cashless system. For onboard purchases, you will be provided with a Seapass Account. This account can be validated with a Visa, MasterCard, Novus, or American Express card, or you may arrange to pay this account by cash or traveler's check. All onboard services and purchases may then be signed for and charged to your Seapass Account. At the end of your cruise, you will receive a completely itemized statement reflecting your charges. |
| | | | Shore excursions booked on board the ship will be charged to your Seapass Account. To book shore excursions, contact the Shore Excursion Desk as soon as possible after boarding your ship, as space is limited. Shore excursions may also be booked through the Celebrity Network in your stateroom and charged to your Seapass Account. |
| | | For your convenience, we will automatically add gratuities for your restaurant and stateroom services to your onboard Seapass account on a daily basis in the following amounts, which may be adjusted at your discretion: $11.50 per person per day for guests in staterooms ($12.00 per person per day for guests in Concierge Class and AquaClass staterooms and $15.00 per person per day for guests in Suites). These service gratuities are based on the following recommended amounts:
| Restaurant Service* | Per Person Per Day | | Waiter | $3.65 | | Assistant Waiter | $2.10 | | Dining Room Management | $1.00 | | Stateroom Service* | Per Person Per Day | | Butler (Suites Only) | $3.50 | | Stateroom Service | $3.50 ($4.00 for Concierge Class and AquaClass staterooms) | | Alternative Service* | | | Other Service Personnel | $1.25 |
Beverage Service personnel are acknowledged with a 15% service charge which will be automatically added to the bill.
*Please note that gratuities may be shared with other crew members depending on the particular service requirement. |
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| | | Only U.S. currency is accepted aboard the ships, and personal checks are not accepted. Credit cards can be used to secure cash by using the ATM located near the casino onboard.
Currency exchange services are available onboard at the Guest Relations Desk. The shops, lounges, shore excursions, and AquaSpa operate on a cashless system; therefore you must use your Seapass Account when purchasing beverages and services throughout the ship. |
| | | | An ATM is available on board all Celebrity ships. You may obtain cash by using your MasterCard, VISA or American Express card, or you may use a bank card belonging to systems such as Cirrus-Plus, Honors, Shazam, Alert, Yankee 24, Pulse, ATH, NYCE, MAC, Magicline, Star System, Oath and Tyme. |
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